HELP DESK SUPPORT.

At WeAreLIT, our Help Desk Support is the backbone of efficient, uninterrupted IT services. Trust in WeAreLit.uk to be your partner in IT excellence, where certification is not just a badge, but a promise of quality and reliability.

CERTIFIED ENGINEERS

Our team of certified engineers are not just skilled; they’re proven experts with industry standard qualifications from leaders like Cisco, Microsoft, and CompTIA.

PERFORMANCE

Whether it’s a network issue, software query, or hardware malfunction, our engineers are equipped with the latest insights and technologies to provide you with swift, effective solutions that keep your business operations running smoothly.

NETWORK MANAGEMENT.

In today’s fast-paced digital landscape, effective network management is pivotal for any business, and WeAreLit.uk stands at the forefront of this domain. Our approach integrates cutting-edge technologies and methodologies to ensure your network is robust, resilient, and responsive to the demands of modern enterprise.

AUTOMATION

We harness the power of automation to transform network management from a manual, time-consuming task into a streamlined, efficient process. Utilising open-source tools like Ansible1, we automate crucial network functions such as configuration, management, and operation. These tools enable our engineers to deploy changes rapidly, manage configurations with precision, and scale resources dynamically, all while minimising the potential for human error.

SECURITY FOCUSED

At WeAreLIT IT Solutions we place the utmost importance on security within our network management services. We proactively protect our clients’ data and systems by deploying advanced security measures like firewalls, intrusion detection systems, and conducting regular vulnerability assessments.

HARDWARE & SOFTWARE MANAGEMENT.

We excel by offering comprehensive solutions that ensure your IT assets perform optimally. Our services are designed to keep your systems up-to-date and functioning at their peak.

REMOTE MONITORING & MANAGEMENT (RMM)

Our RMM services are the cornerstone of our proactive hardware and software management strategy. By utilising advanced remote monitoring tools, we keep a vigilant eye on your IT infrastructure 24/7. This continuous oversight allows us to detect and address potential issues before they escalate, ensuring minimal downtime and maximum productivity for your business.

PROACTIVE

At WeAreLIT being proactive is not just a principle; it’s our practice. We proactively manage your hardware and software by anticipating problems before they arise. Our approach involves regular system health checks, timely updates, and preventive maintenance. With these measures in place, we safeguard your operations against disruptions, maintaining a seamless workflow and bolstering your business continuity.

DISASTER RECOVERY.

Disaster recovery is a critical component of WeAreLIT IT Solutions’ comprehensive service offerings, ensuring business continuity and resilience in the face of unexpected events.

COMPREHENSIVE BACKUP SOLUTIONS

We provides robust backup solutions that form the first line of defence in our disaster recovery strategy. Our systems are designed to automatically back up critical data at regular intervals, ensuring that your information is preserved and can be quickly restored. Whether it’s on-site, off-site, or cloud-based backups, we tailor our solutions to meet the unique needs of your business, giving you peace of mind that your data is secure.

RAPID RESPONSE AND RESTORATION

In the event of a disaster, our rapid response team is ready to act swiftly to minimise downtime and restore operations. We implement a well-structured disaster recovery plan that includes detailed steps for a quick and efficient recovery process. Our proactive monitoring tools enable us to identify issues early, and our restoration protocols are tested regularly to ensure they can be executed flawlessly when needed.

IT CONSULTING.

Our qualified and experienced engineers will work closely with you to understand your business needs and provide expert advice that is tailored to empower your business with the right technology and strategies. Our consultants bring a wealth of experience and industry knowledge to help you navigate the complex IT landscape.

STRATEGIC PLANNING

Our IT Consulting services begin with strategic planning, where we align technology with your business goals. We conduct thorough analyses to understand your operational needs and craft bespoke strategies that drive growth, efficiency, and innovation. Our consultants are adept at identifying opportunities for technological advancement that can give you a competitive edge.

TECHNOLOGY IMPLEMENTATION

Turning strategy into action, WeAreLIT IT Solutions excels in technology implementation. Our consultants not only recommend the most suitable technologies but also oversee their deployment within your infrastructure. From integrating new software solutions to upgrading hardware systems, we ensure a seamless transition that minimises disruption and maximises the return on your IT investments.